This Privacy Policy describes how the owner and operator of the website slots.ba (hereinafter – "slots.ba", "we" or "our") collects, uses, discloses, transfers, and protects the personal data of users of the website located at slots.ba, and related online services (hereinafter collectively – the "Website" or "Services"). This Policy applies to all individuals who visit or use the Services (hereinafter collectively – "you" or "Users").
This Policy explains what personal data we collect, why we collect it, how we use it, the legal bases for processing, how long we retain it, who we share it with, what rights are available to you, and how you can exercise those rights. It also describes the measures we take to protect personal data and how to contact us.
slots.ba is the data controller for personal data collected through the Website, unless otherwise stated at the point of collection.
For questions, exercising your rights, or submitting requests regarding this Policy, please contact us via email: kontakt@slots.ba.
Personal data means any information relating to an identified natural person. Processing means any operation or set of operations performed on personal data, including collection, storage, use, disclosure, deletion, and destruction. We do not intentionally collect sensitive personal data (such as racial or ethnic origin, health data).
Since our site does not involve registration or financial transactions, we collect the following categories of data:
4.1. Technical Data and Usage Data: IP address, device identifiers, browser type and version, language settings, operating system, pages visited, search queries, referring website, timestamps, session identifiers, clickstream data, and other technical logs generated when you access or use the Website.
4.2. Communication Data: Messages and other correspondence you send to us, including support requests and feedback.
4.3. Marketing Preference Data: Your consent to receive newsletters or promotional messages, as well as records of your interaction with marketing messages.
4.4. Voluntarily Provided Data: Any additional personal data you choose to provide through forms, surveys, or other means (e.g., email address for newsletter subscription).
4.5. Aggregated and Anonymized Data: Derived, aggregated, or de-identified information that does not identify an individual. Aggregated or anonymized data is not treated as personal data.
Our legal bases for processing personal data include:
5.1. Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving services, ensuring network and information security, and data analysis, provided that such interests do not override your rights and interests.
5.2. Consent: When we have obtained your consent for processing activities, such as marketing messages or the use of non-essential cookies. You can withdraw your consent at any time as described in this Policy.
5.3. Legal Compliance: When processing is necessary to comply with applicable law, regulation, legal process, or governmental request.
We process personal data for the following purposes:
6.1. Providing and Improving Services: Ensuring the operation of the Website, personalization, technical support, and providing features you have requested.
6.2. Communicating with You: Service notifications, security messages, and changes to terms or policies.
6.3. Marketing and Promotional Purposes: Only with your consent. This includes newsletters, offers, and product updates.
6.4. Operation and Security: Fraud detection, misuse prevention, troubleshooting, data analysis, testing, and system maintenance.
6.5. Compliance with Legal Obligations: Fulfilling legal requests from public authorities and protecting our legal rights, property, and users.
6.6. Performing Analytics: Research aimed at improving our Services, provided that such analytics use aggregated or pseudonymized data where feasible.
7.1. We and our service providers use cookies and similar technologies to collect and store certain information when you visit the Website. Cookies are used for basic site operation, analytics, preferences, and advertising.
7.2. You can manage cookies using the consent tool on our Website and through your browser settings. Refusing non-essential cookies may affect the Website's functionality.
We may share personal data in the following circumstances and only for the purposes described in this Policy:
8.1. Service Providers and Processors: Third parties that provide services on our behalf, such as hosting, data storage, analytics, email and other communications, infrastructure, security, and support services. These parties are contractually bound to protect personal data and process it only according to our documented instructions.
8.2. Business Transfers: In connection with a sale, merger, acquisition, reorganization, or other corporate change, personal data may be transferred as part of the transaction, with appropriate data protection measures.
8.3. Legal Obligations and Law Enforcement: When required by law, regulation, legal process, or a governmental body, or to establish or defend legal rights, prevent harm, or investigate potential misuse.
8.4. With Your Consent: When you have approved the disclosure or instructed us to share your information.
slots.ba may transfer personal data to recipients located in countries with different data protection laws. Where such transfer occurs, we will apply appropriate safeguards. By using the Website, you acknowledge and agree to the transfer of your personal data outside your country of residence in accordance with this Policy.
10.1. Security: We implement administrative, technical, and physical security measures designed to protect personal data from unauthorized access, disclosure, alteration, or destruction.
10.2. Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.
Where applicable under local law, you have certain rights regarding your personal data. These rights may include:
11.1. Right of Access: The right to obtain confirmation as to whether we are processing your personal data and to receive a copy of that data.
11.2. Right to Rectification: The right to request the correction of inaccurate or incomplete personal data.
11.3. Right to Erasure: The right to request the deletion of your personal data if processing is no longer necessary or if you withdraw your consent. Deletion requests will be processed in accordance with applicable law.
11.4. Right to Restriction of Processing: The right to request restriction of processing in certain circumstances.
11.5. Right to Data Portability: The right to receive the personal data you provided to us in a structured, commonly used, machine-readable format.
11.6. Right to Object: The right to object to processing based on legitimate interests and to direct marketing.
11.7. Right to Withdraw Consent: You can withdraw your consent at any time if processing is based on it.
11.8. Lodging a Complaint: If you are not satisfied with our response, you can lodge a complaint with the data protection authority in your jurisdiction.
12.1. Marketing Opt-Out: You can unsubscribe from marketing emails using the "unsubscribe" link in any email or by sending an email to kontakt@slots.ba with the subject "Marketing Opt-Out".
12.2. Cookie and Tracking Opt-Out: To opt out of non-essential cookies and trackers, use the cookie settings tool available on the Website or adjust your browser settings.
12.3. Right to Erasure: To request the deletion of your personal data, send a request to kontakt@slots.ba with the subject "Data Deletion Request". We will confirm receipt of the request within 7 calendar days, and deletion will be completed in most cases within 30 calendar days after verifying your identity.
12.4. Data Access and Portability Requests: Send requests to kontakt@slots.ba with the subject "Data Access Request" or "Data Portability Request".
The Website is not intended for children under the age of 18. We do not knowingly collect personal data from individuals under 18. If you are a parent or guardian and learn that your child has provided us with personal data, please contact us at kontakt@slots.ba.
The Website may contain links to third-party websites and may include third-party services. This Policy does not apply to those third parties. We are not responsible for the privacy policies or content of third-party websites.
In the event of a security incident that poses a risk to your rights, we will notify affected individuals and relevant supervisory authorities, as required by law.
We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on the Website.
This Policy is governed by the laws applicable to slots.ba, taking into account mandatory local legal protections. For privacy inquiries, requests, or complaints, please contact us at kontakt@slots.ba.